Makari Shop Europe Reviews

100% Natural Ingredients: All products are derived from plant extracts (e.g., mulberry leaves, lemon leaves) and contain no hydroquinone.

Satisfaction-Based Return Policy: The store offers refunds, compensation, or alternate products if a purchase fails to meet satisfaction, with returns accepted within 30 days of notification.

Immediate Order Processing: Orders are processed immediately after placement to ensure fast delivery, shipping on business days (Monday–Friday).

Tailored Product Collections: Offers specific collections for different needs, such as Exclusive & Extreme for strong lightening (up to 5 shades) and 24K Rose Gold for anti-aging.

Free Serum Promotion: Customers spending $100+ receive a free Multi-Action Serum.

Risk of Fake Products: External reviews on Trustpilot warn that the website may carry fake Makari products that can damage skin, with the reviewer noting the smell and texture were "off".

Poor Customer Service: A Trustpilot reviewer reported no response from customer service for a month, and when they finally replied, they suggested the product "might not agree with my skin" rather than addressing the fake product claim.

Strict Return Limitations: Baby line and gift sets have no return allowance. If purchasing 2+ identical items, only 1 opened item can be fully refunded. Shipping fees are non-refundable for returns or failed deliveries.

Slow Return Processing: The store takes 7–14 business days to process returns and refunds, and they have the right to deduct shipping amounts from the refund.

Sensitivity Warnings: Products are not recommended for sensitive skin and may cause severe breakouts, irritation, or inflammation if used incorrectly.

Customs Delays for UK: Orders shipping to the UK require 5–7 business days just to clear customs.